Mövenpick Grand Al Bustan

The hotel exceeded our expectations. The breakfast was plentiful and varied. We especially loved the detox drinks first thing in the morning. Melriya and Mahesh was very attentive to our needs at breakfast. The layout of the hotel and the renovated rooms were much better. Although having a bath would be a bonus. The rooms were cosy and clean. Tea and coffee machine which made great coffee. Amazing bed. We all had the best sleep ever! Being on the first floor was ideal as it's by the fitness and spa area. The gym was big and well equipped. We even got to play squash and tennis. The staff were all so great.Rubie at reception was very friendly and accomodated any requests. The kids would look forward to the chocolate hour. There is valet parking, a hair salon,a perfume shop and a little market in the lobby which is convenient. Nice restaurants which we didn't get time to try. There are a few hypermarkets walking distance too. Also, My daughter lost her teddy in the hotel and looked everywhere for it, thanks to Sandeep, a worker who found it :) The location was great we were about 15/20mins from our places of interest. And minutes away from Dubai airport but had no issues with noise. Will definitely come again as it suited our whole family. From toddlers to teens and granny.

I recently stayed at Mövenpick Grand Al Bustan Dubai and had an overall pleasant experience. The location is perfect if you need to be close to Dubai International Airport, just a few minutes away, which made my arrival and departure stress-free. The room I stayed in was spacious, clean, and comfortable, with everything I needed for a relaxing stay. The bed was cozy, and I appreciated the work area and complimentary tea and coffee setup. The bathroom was functional, though I felt it could use a bit of a refresh compared to the rest of the room. One of the highlights of my stay was the breakfast buffet. There was a wide selection of international dishes, fresh fruits, pastries, and made-to-order options. The staff at the restaurant were attentive and always greeted me with a smile, which made mornings extra pleasant. I also enjoyed the hotel’s amenities: the pool area was relaxing, and the gym had a decent selection of equipment. I didn’t get a chance to try all the restaurants, but the ones I did were excellent in both flavor and service. Overall, the staff were warm and professional throughout my stay, going out of their way to assist whenever I needed something. There were a couple of minor hiccups, like slight delays during check-in and occasional noise from nearby corridors, but nothing that overshadowed the overall experience. I’d definitely consider staying at Mövenpick Grand Al Bustan again, especially for a short trip or layover in Dubai. It offers great value, convenience, and a genuinely welcoming atmosphere.

I recently stayed at the Residence Inn by Marriott and had a truly wonderful experience. The hotel was clean, comfortable, and well-maintained, with all the amenities I needed for a relaxing stay. A special thank you to Shimaa Al Omari, the receptionist, who made my visit even more enjoyable. She was incredibly welcoming, professional, and attentive. From the moment I arrived, Shimaa ensured everything went smoothly and was always available with a friendly smile and helpful attitude. Her exceptional customer service truly stood out and made a great impression. I highly recommend Residence Inn by Marriott for anyone looking for a comfortable and hospitable stay. I’ll definitely be returning!

I really enjoyed my stay at Mövenpick Grand Al Bustan in Dubai. The hotel was clean, comfortable, and well-located. The staff were very helpful, friendly, and always ready to assist with anything I needed. Every request I had was taken care of quickly and professionally. I’m very thankful for the great service and hospitality. I would definitely stay here again if I visit Dubai in the future. Highly recommended!

From the moment I arrived, I received a warm welcome. All the staff were courteous and professional, with Ms. Monika and Ms. Neha standing out for their exceptional service. A special mention goes to Ms. Monika, whose professionalism and care stood out throughout my visit. Due to the comfort and service, I decided to extend my booking for an additional day. However, a booking error occurred and the room was mistakenly reserved for the following month. To make matters more complicated, the payment had already been processed. While I was engaged in a conference, Ms. Monika quickly identified the issue, promptly notified me, and handled everything with remarkable efficiency—cancelling the incorrect reservation and issuing an immediate refund. Her swift action and integrity were truly commendable. The hotel itself was spotless, with a calm and pleasant atmosphere. The food options were diverse and rich in authentic flavor, offering a true culinary delight. Additionally, its proximity to Terminal 1 of the airport, with easy access to the metro, made travel extremely convenient. This stay left a lasting impression on me, thanks to the outstanding staff and thoughtful service. Highly recommended!